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How Companies Use AI Agents for Accelerated Onboarding, Sales Development, and Product Training

In a rapidly changing market and a highly competitive environment, companies are increasingly turning to Artificial Intelligence (AI) to optimize the onboarding of new employees, improve the efficiency of sales teams, and ensure up-to-date product training. AI agents are becoming an integral part of these transformations, offering personalized and scalable solutions.

Employee Onboarding: Personalization and Efficiency

Companies such as Unilever have successfully integrated AI into their onboarding processes. By using AI bots, Unilever provides new employees with information about corporate culture, company policies, and answers to frequently asked questions in real time.

This approach has resulted in:

  • A 30% reduction in adaptation time
  • A 40% increase in employee engagement

IBM has also implemented AI solutions into its onboarding processes, which led to a 40% reduction in the time it takes new hires to reach productivity.

Sales Development: Simulations and Analysis

AI agents are actively used for sales training. Platforms such as HubSpot and Gong offer tools for:

  • Analyzing sales calls and providing feedback
  • Simulating customer interaction scenarios, allowing salespeople to practice skills in a safe environment
  • Supporting customer research by providing insights into potential clients and their needs

These tools help salespeople adapt more quickly and improve their client interactions.

Product Training: Relevance and Interactivity

AI agents ensure timely and personalized product training. For instance, in the pharmaceutical industry, AI is used for:

  • Sorting and categorizing adverse event reports, accelerating pharmacovigilance
  • Analyzing data to speed up the development and market launch of new drugs

In other industries, AI agents:

  • Provide training materials
  • Answer employee questions
  • Adapt content to individual needs

Conclusion

AI agents are becoming key tools in onboarding, sales development, and product training. They allow companies to:

  • Accelerate the adaptation of new employees
  • Improve sales efficiency
  • Deliver relevant, personalized training

This ultimately contributes to business growth and increased competitiveness.