evahelp.ai/blog

Answering users’ questions on Evahelp.AI about hallucinations.

1. “How does Eva handle hallucinations?”

or

There are a few ways to tackle the hallucination issue:

- You can focus her only on specific materials by attaching them to a particular (or multiple) agents in your business processes — just upload your files or add links.

- You can check which responses from the agent were downvoted, and right there re-train Eva by manually assigning a different answer.

- You can open the analytics, review the conversations yourself before users even downvote anything, and rewrite them so the improved version appears in future chats.

2. “Can we fine-tune your Eva on our materials so that she finds relevant info from our sources in real-time?”

– Yes, absolutely, that’s exactly what I mentioned above.

To sum it up:

- Hallucinations are super rare.

- And if they do happen, you’ve got analytics. Just go through the chat once with your own eyes, hand it off to the team, and scale the fix. That way, you’ll personally reduce hallucinations to 0%.

Only here do we talk about building AI agents for business: hello@evahelp.ai